Terms and Conditions
What payment methods do you offer?
We currently accept COD(Cash on Delivery) and Onlne transfers.
How does the Returns & Exchange Policy work?
However change of mind is not applicable for return policy, We provide Exchange policy to our beloved customers in case of any item being damaged in size and color and send them back t our Warehouse throuch any courier service along.(At your own Expense).
Our returns policy lasts 7 days. If one wek has passed since your purchase, we can't offer you an exchange.
Who will bear the courier charges when returning the parcel?
The customer returning the parcel will pay the courier charges.
How long will the exchange be processes?
It can take upto 4-7 business days.
Can you visit the Warehouse?
No, you can't. However, you can visit. Our office at Karachi.
Can I check my Parcel before payment?
No, the customer isn't allowed to check the product before the payment.
What is the average shipping time?
Our standard delivery time is 27 working days, 2 working daysfor karachi customer and 7 working days for other cities customer.
Who to be eligible for a return?
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaing. Several types of goods are exempt from being returned. We do not accept return policy on LED and RGB lights in case the item was fused after a several period of time. If the lights were damaged during delivery or were not functioning at the first place, you can claim your return only for the specific light, not the whole product.
Need help?
Email us at info@gamix.pk or Call us at 0336 660 2888 for questions related to refunds and returns.